path of your world, or world path of yours, or whatever

I'm sure, there so many of you have path account. So, the stories begin from the unintentional emoticon reaction that I already sent to my friend moment. Its not my first time, because my android phone is touchscreen, then so many many times i accidentally touch the wrong emoticon. I search on google, maybe there's any solution about that. Then, I visit the web of service path, and nothing there about how to delete emoticon. I initiate to send them email about new feature: deleting the emoticon.



Here's my email to them:
"path can't delete emoticons (laugh, love, etc) that we already sent, is it? how to make it can for us to delete emoticon? its several times we made mistake by unintentionally touch the emoticon, like frown/smile/love/gasp/laugh, on the moment that dont need any emot reaction at all. it will be an akward moment, because only one person that sent the emoticon. please, let me know how to deal with this..."

Here's their answer to me:
"Hi, Thanks for getting in touch about this. You can read about deleting comments from moments here: http://service.path.com/customer/portal/articles/532748-delete-a-commentJust let us know if you have any other feedback or questions.Best wishes, Path User Support "

I just don't understand. Is my email to them to hard to be understand, isn't it? Then I send back them with this:
"Maybe u don't understand what i mean. It's not about deleting comments, but how to delete emotional-icon-reaction that we already sent.. NOT the sticker in comment, but the emot just like love, gasp, frown, smile, and laugh. I suggest u to open your path account, then sent emot reaction (frown for example) to your friend happy-moments. Then show me, if you can undo/delete your emot reaction to that moment... once again, NOT the comment/sticker, but the emot-icon reaction.. Thanks after all"

-.- I'm sorry to be rude, maybe its my pms period so that i become in this emotion..

Its not problem for me, if they don't have that feature then just tell me it can't. :) It will be better if the accept my request by answering like: oke, we will try to have that feature... hehehe :)

By the way, i love to be in path, that's why i sent them my thought about this to them... :)